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回答下面的题目： A．that have favorable overtones for the company initiated by the public relations departmentB．not all publicity is initiated by the firmC．usually in the form of press releases or press conferencesD．such as its product quality, the servicing and handling of complaints, and the tenor of the advertisingE. what it means to the company isF. Although the basic purpose of public relations is to provide positive influence on the public image_____
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