A customer is experiencing problems with a failed disk drive on their newly purchased p630 server. The IBM CE has replaced the disk and now the mirrored Logical Volume needs to be re-created. The customer does not have the skills to do this. There is no support contract with the solution provider but the p630 is covered under a Software Maintenance Agreement (SWMA) 24/7 contract. What should the pSeries technical specialist do first?()
- AOffer to rebuild the logical volume for a fee.
- BOffer to talk the customer through the procedure to rebuild the logical volume for a fee.
- CSuggest the customer open a call with IBM TechLine; offer to explain how the process works.
- DSuggest the customer open a call with IBM SupportLine; offer to explain how the process works.